In a move to boost sales of its Leaf EV, Nissan UK is introducing the Nissan CARE-EV program aimed at easing EV ownership fears.
Nissan describes the new plan as a comprehensive customer commitment to dramatically improve the ownership experience of a Nissan Leaf.
The Nissan CARE-EV Leaf customer commitment scheme, said Nissan, makes five cast iron pledges designed to provide the ultimate in reassurance and peace of mind and answer many of the questions that customers face when considering EV ownership for the first time.
Available at all 205 Nissan UK dealerships, the Nissan said the scheme makes the following promises:
- Rapid charge your Leaf for free at any Nissan dealership and on the Electric Highway: Leaf customers may rapid charge their vehicle for free at 60 Nissan dealerships across the country. Leaf owners can also charge at the 50 and growing locations equipped with rapid charging units installed by Nissan as part of Ecotricity’s Electric Highway. Powered by sustainably sourced electricity from wind and solar power and located at key service stations up and down the UK’s motorway network, these rapid chargers can charge the new Nissan Leaf from empty to 80 percent in just 30 minutes.
- Borrow a petrol or diesel Nissan free for up to 14 days: Leaf owners who need an extra car for a special occasion can borrow a petrol or diesel Nissan model free of charge for up to two weeks. Simply give your dealer seven days’ notice and cover the fuel and insurance.
- Get to know the Nissan Leaf: guaranteed 24-hour test drives will allow potential Leaf customers to experience the vehicle and learn just how well it fits their lifestyle.
- Free pan-European EV roadside assistance: in the unlikely event a Leaf customer should run out of power on the road, help will soon be at hand with free towing from Nissan roadside assistance.
- Free battery state of health guarantee: the Nissan Leaf battery state of health guarantee covers against lithium-ion battery capacity loss below nine bars (out of 12) within the first five years or 60,000 miles.
“By making firm promises across five key areas we are tackling head on some of the questions we hear from potential customers when considering electric cars for the first time,” said Jim Wright, Managing Director at Nissan Motor GB. “These commitments deliver unprecedented levels of support to customers and make the Leaf a practical, desirable and affordable reality for many more motorists. The pledge to offer Leaf owners a free diesel or petrol Nissan for up to 14 days a year is particularly revolutionary. It means Leaf drivers can enjoy the many benefits of Leaf ownership, such as running costs of just two pence per mile, on their normal daily commute and then, when they’re going on holiday or have a longer trip to make, borrow a car that’s more appropriate to their journey.”