Nissan Buys Back Two Leafs Under Arizona Lemon Law

Yesterday we reported Nissan had agreed to an independent global board to investigate its batteries and now two Leafs have been reported as returned under Arizona lemon law.

The video below jibes with previous reports we’ve given of vocal Nissan Leaf owners who said thy felt they were not being treated with forthrightness in their attempts to have Nissan concede their batteries were prematurely degraded due to heat.

Given that the video is an Arizona newscast, it can be understood that it focuses on the Arizona aspect, but it is believed there are also Leafs that have suffered declines in charge-holding capacity in first-wave rollout states of Texas and California.

Nissan says its independent advisory board is being led by well-regarded EV advocate, and former Chevy Volt Customer Advisory Board member, Chelsea Sexton.

In an open letter
posted Saturday by Nissan VP, Carlo Bailo on the forum, she said Nissan admits no defects, but is willing to be scrutinized by a third party.

Bailo said in examining seven cars in the Phoenix region, Nissan tested: 1) if there were any defects in materials or workmanship in the individual batteries or vehicle systems; 2) if the batteries were performing to specification; and 3) their performance relative to the global LEAF population.

Following this, Bailo said:

• The Nissan Leafs inspected in Arizona are operating to specification and their battery capacity loss over time is consistent with their usage and operating environment. No battery defects were found.

• A small number of Nissan Leaf owners in Arizona are experiencing a greater than average battery capacity loss due to their unique usage cycle, which includes operating mileages that are higher than average in a high-temperature environment over a short period of time.

Nissan has resisted giving the press full disclosure as well, and now in question is whether its refunding customers for lemon law Leafs will open the door for more concerning publicity for the company.

We will keep you apprised of further developments.


More Hybrid News...

  • Van

    In an earlier article in this series concerning Arizona and Texas Leaf problems I said wait and see what the investigation reveals. Nissan has not made a statement but the buy back under the Lemon law of two of the 7 Leafs studied speaks volumes. Look for claims the new battery corrects some vaguely described issues. 🙂

  • SamD

    I do not believe that this is a serious problem. I drive a Nissan for 10 years and never had a problem with it. I believe, too, that these people are not complaining for nothing. All allegations should be thoroughly checked. The charges are not naive.

  • SteveCH

    I hope someone from Nissan reads this blog. Nissan you are ruining any opportunity you had to be a leader in the electric car movement. Just like most people feel that Toyota led the hybrid movement, your name will be associated with a company that brought an inferior product to market, misled your customers as to what they were actually buying and created a very strong perception that electric cars suck. I was never fond of Nissan. I always thought their cars were lacking style and not very well built.
    Then the Leaf came out and I started to think they were going to really be a standout company. No more. Where I once wanted a Leaf now I have no interest what-so-ever in this car. No way would I buy any car from Nissan.
    My $.02

  • John D.

    Probably a legitimate problem, but probably only in very hot climates. Different cars shine in different climates. The manufacturers try to sell their products to everyone everywhere, but what other product works that way? If I lived in Arizona, I wouldn’t buy one. If I lived in Ohio, I would.