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  1. #1
    Junior Member
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    Jul 2007
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    Safety concern with power steering

    I don't know if anybody has experienced a similar issue or heard of this, but I have a real safety concern with my 2005 FEH. For the past year or so we have noticed that occasionally the car will refuse to turn corners. This is an intermittent problem and of course it never happens when the dealer test drives it at the shop. It always happens the same way, you will be in the middle of turning the corner, and all of a sudden it appears as if a giant hand reaches into the steering wheel and yanks it back against the direction you are trying to go. We have taken it to the Ford Dealership several times now for this issue, and one time they replaced the power steering module, the other times they just told us they could not find anything wrong. However, the issue has not abated and is getting worse.

    In the beginning, the problem only occurred when going extremely slow around a corner from a stop, and the "jerk" on the steering wheel would only last a split second. In fact, the problem seems to be related to trying to turn a corner while slowing down. However, there are no warning lights or computer messages when the problem occurs to shed any light on what might be going on. In fact, right after the problem shows up, everything will be working just fine as if nothing was wrong or had ever been wrong.

    Recently, we had several occasions where the car refused to turn for more than a second. Two days ago, I was in the middle of turning the corner on a busy intersection, without having come to a stop but turning the corner at about 10 miles per hour. 1/3 into the turn, the steering wheel refused to respond for about two seconds. I could not resume steering until I had come to a complete stop, and by that time I was in the second lane, about 2 inches away from the median. Thank goodness I was turning into a divided road with two lanes each way, otherwise I would have been in the oncoming traffic by the time the car finally responded.

    I took the FEH back to the dealer where I purchased it and told them that "no trouble found" would not be an acceptable answer: I refuse to drive the car until they can guarantee the problem is fixed. Realistically though, I am not sure what I can do if they insist that there is nothing wrong. I am uncomfortable driving a car where the steering may fail to respond without any warning, and can't very well sell it in this condition either. I hope the dealership finds the problem and fixes it, as I really like my FEH. Has anybody out there experienced the same problem or knows what I could possibly have the dealer look at to get this fixed?

    Any help will be greatly appreciated.

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  3. #2
    Junior Member
    Join Date
    Oct 2006
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    What you describe is a mechanical issue of a binding steering column. This could be Tie-rod ends, seals, shaft U-joints, Intermediate shaft bolts, Loose column, or the steering gear.

    If it were an electrical problem, you should have got a code and dash light with the problem.

    If you can't get your dealership tech to check these mechanical parts, you may want to take it to a good front-end shop for an inspection. This problem could be very dangerous as you know.

    GaryG

  4. #3
    Junior Member
    Join Date
    Jul 2007
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    Thanks

    Thanks Gary for the suggestions. I will be sure to have them check those things. I sure hope they find and fix the problem, as I really like the car otherwise.

  5. #4
    Junior Member
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    Jul 2007
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    Let's hope it's fixed

    Well, I just got the car back from the dealer. They say they recalibrated the Powersteering Control Module and the Anti-lock Break Module. I hope that actually fixed it. I will post again if the problem re-occurs.

  6. #5
    Junior Member
    Join Date
    Oct 2006
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    Quote Originally Posted by RGL View Post
    Well, I just got the car back from the dealer. They say they recalibrated the Powersteering Control Module and the Anti-lock Break Module. I hope that actually fixed it. I will post again if the problem re-occurs.
    That's interesting RGL because the electric power steering is not needed to steer the FEH/MMH. Just like the brakes, if the assist fails, you still have some back-up in the system to stop unless the master cylinder goes bad. You had stated in your first post that the dealership replaced the steering control module already and it didn't repair the problem. Calibrating the new module is part of a new installation. Recalibrating the ABS module should not effect steering, but who knows.

    Check the paperwork they gave you back to see if they contacted the Ford Hotline for assistance. Whenever they do, they print out a hotline report number to be referred to as history to a vehicle problem for future reference. This was done when the tech who was working on my vehicle had to call for assistance. If this was done for your vehicle, they may have corrected the problem this time.

    Let us know!

    GaryG

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