I HAVE A 2008 FORD ESCAPE HYBRID PURCHASED IN NOVEMBER
2007. SINCE THEN THE CAR HAS BEEN IN THE SHOP 5 TIMES FOR WHAT I AM TOLD IS AN ENGINE TROUBLE CODE P1A0.
THE STOP SAFELY NOW LIGHT APPEARS, THE ENGINE DIES, AND DROPS DOWN TO LIMITED ELECTRIC POWER ( APROX 5 MPH) ALL OF THE GROUNDS HAVE BEEN REPLACED, AND NOW THEY TELL ME ITS THE FUEL PUMP. FORD REFUSES TO BUY BACK THE VEHICLE, I HAVE ASKED THE SERVICE DEPARTMENT, WHO BY THE WAY ARE OUTSTANDING PEOPLE, TO HAVE THE AREA MANAGER CALL ME. (HE REFUSED THRU THE DEALERSHIP) I CONTACTED FORD CUSTOMER RELATIONS, SPOKE TO SHEREE. AFTER THE THIRD SERVICE VISIT WITH NO SUCCESS. SHE CLOSED THE FILE AFTER THE THIRD VISIT. I HAD TO APPLY FOR LEMON LAW ARBITRATION THRU NEW YORK STATE, AND I AM WAITING FOR A COURT DATE. I WAS WILLING TO HAVE FORD REPLACE THE VEHICLE, BUT BECAUSE OF THE TREATMENT I RECEIVED FROM FORD, I NOW WANT A FULL REFUND. I GUESS FORD REALLY DOES STAND FOR FOUND ON ROAD DEAD AND FIX OR REPAIR DAILY. INCIDENTALLY, I WAS ALMOST HIT BY OTHER VEHICLES WHEN THE CAR DIED.