skip to content

Civic Hybrid Battery IMA Problems

Created August 18, 2009, at 1:04 am by MadCivicHybirdOwner

I have a 2007 HCH with 34,000 miles that has become unpredicable, unreliable and unsafe - and Honda knows about the problem but chooses not to fix it. The battery, especially after being in the heat, suddenly drops to no or one bar and the battery stops providing any assistance and won't charge properly either.

I can only guess it would cost too much to replace the battery and they have made a business decision not to fix my car. My car is driven in Florida, and as other posts here note, the batteries seem to be damaged by our summertime heat (I note the new Prius has a little solar panel that drives a small fan to keep the cabin (and battery pack?) cooler than the 100+ a car quickly heats to when parked in the Florida sun).

My local Honda Service Manager has told me this is a known problem and Honda doesn't know how to fix. He went on to say how frustrated he is because he has already lost three customers due to the problem. He also told me that he is not allowed to order me a new battery, even if he wanted to, without American Honda approval. He suggested there was nothing else he could do and I should contract American Honda Customer Service, which I did. They did not call me back for over a week and when they did, they asked for a couple of days more since they needed to talk to the dealer. Customer Service?

Does anyone know of a fix?

Has anyone who's had this problem had is satisfactorly dealt with by American Honda?

Does anyone know of a good class action lawyer.

DON'T BUY HONDA CIVIC HYBRID - BATTERIES ARE SERIOUSLY FLAWED AND WILL LEAVE YOU FINANCIALLY "SCREWED" SINCE YOU CAN'T SELL THE POORLY RUNNING CAR AND YOU CAN'T DRIVE IT EITHER.

Brent says:
12 weeks ago

I dont know man but if you file a class action suit i'd be there. i live in washington state where we don't get hot very often except we got a little hot this summer for about a week and my battery couldn't keep a charge. Also my car doesn't maintain above 36 mpg even when im driving like a grandma and drifting and barely accelerating Honda didn't care to try and find where the issue is, and also there has been a creaking sound coming from the front of the car when turning the wheel, believe it or not they told me this is normal and refused to fix it because it didn't pop up on they're computer test. My battery also fails to hold charges randomnly on perfectly moderate temperature days i drive the same make and model as your car.

Tom says:
11 weeks ago

I have a 2007 honda civic and is currently having the same problem. The car couldn't maintain 32 mpg while it use to get 40+mpg. Honda doesn't know how to fix it and refuse to address the problem. All the can do is logging the case the passing me around with different people within their customer service department. Let's know if there's a class action lawsuit. I'm in.

David Jandorek says:
10 weeks ago

Am having the same problem when parked in the heat for a length of time. IMA battery goes down to 1 bar on display and motor loses power, IMA then fails to assist. Seems to be happening more frequently now. I have @ 26,000 miles on the car. The dealer finds nothing wrong when hooking car up to computer diagnostics. Found something from another website suggesting that the 2007 models have had trouble with rotor motor assist (defective?). Will this be something to have to deal with every 20-30,000 miles?

Ashley Rhodes says:
9 weeks ago

Hi to all of you... I have this same EXACT problem and live in KS where it doesn't even get that hot or humid, but still my 2006 hybrid fails whenever it's hot outside and I'm idling at a stoplight. I've had so much trouble with American Honda and the dealership, that I've hired an attorney to help with this, but even he is having trouble with American Honda. My car has been labeled as "irreparable" by Honda but they have not offered to honor the factory warranty that the car is still under nor have the come up with a "fix" to the problem. I've been without my car since early July and have had to drive a loaner. How much money have I lost so far? Only about $25,000. Honda is not the car company they once were. My '98 civic with 150,000 still going strong. Wish they'd get back to what they used to be good at... making dependable cars.

Ashley Rhodes says:
9 weeks ago

Oh, I made a video about this problem and posted it on YouTube and here is the link: http://www.youtube.com/watch?v=PMhQFgE60cM Or you can go to YouTube and search for "Honda Love Gone Bad"

And a class action suit is a great idea. I'd be interested...

Eric says:
9 weeks ago

I live in Los Angeles/Riverside, and it gets pretty warm in the summers (high 90's/low 100's). I have about 75k miles on my HCH and it has started to do this as well. I have found that is occurs significantly less when I give the engine a good chance to warm up. In the non-summer months, i almost never have this problem, but that heat is a killer on the battery.

kat says:
9 weeks ago

Uh Oh. My 2007 Honda just started to do that in the past couple of weeks and I haven't yet had an appointment to deal with it. Its MPG has been lower recently, too. I just recently had it in for scheduled maintenance and an oil change, and I had been wondering if that might have triggered a problem but it sounds like this could be just the beginning of something worse. Isn't the battery covered for 3 years, though, if we want to demand that that be replaced... have any of you don that? I suppose it won't take care of the problem is with "rotor motor assist" as someone above said, but I wonder if it helps....
I have LOVED this car up to this point-- I hope American Honda will step up and fix it (but otherwise count me in on a class action suit)!

Doug says:
8 weeks ago

I was thinking about buying a hybrid and decided to do research on battery life. I am sorry to here about the problems you all are having but rest assured I am taking it to heart and will not be buying a Honda hybrid. I hope you are able to get Honda to honor their warranty. Thanks for the heads up.

Bob Trent says:
8 weeks ago

ditto to Doug. Was on my way to look at an HCH. Won't now.

David says:
8 weeks ago

I bought a used 2003 Civic Hybird that had only 37000 miles on it from a dealer 150 miles from where I live. I took the car into Ed Morse Honda in So Fl for service and had them do the 36000 mile service since I did not know if it had been done. 3000 miles later I noticed my battery would loose 50% of its charge just sitting over night. I took the car back to Ed Morse and 3 days later they had a new battery in my car at no charge. These batteries have an 80,000 mile warranty so any dealer should take care of the problem. I was very pleased.

Marina says:
7 weeks ago

I am having the same problem with 2007 Civic hybrid. My dealership told me that they don't change out batteries, they simply update codes/instructions for these batteries. They supposedly did this updating to my battery, but I'm still having the problem.

I almost got killed this summer as I was driving up a mountain road with semi trucks behind me - and my car could not give itself power.

I live in NC and my battery loses all power just sitting in a parking lot.

Otherwise, my car (and the dealership) have been fine.

lisa says:
7 weeks ago

Sorry to say this but is it a relief to see im not the only one!! My car is a 2003 civic and does the EXACT same things!! i thought i was jus hard on my car! I brought my car to the dealership several times complaining about the problem and they kept telling me they didnt see a problem and NOW THAT IM OUT OF WARRENTY they decide to tell me i need to replace the battery for like $3000?!?!

Ashley Rhodes says:
7 weeks ago

Update for all of you following Honda Love Gone Bad story... Still in "mediation" with Honda Corporate. Their original offer to buy my car back was insulting... I still would have lost over $7,000 so am letting our attorney handle more discussions. In case you are wondering, I've been without full use of the car since April 2009. It has been parked in place at dealership since July 2009 as nobody can drive it. But I still get to pay taxes, tags, and insurance on it though!!!! What a complete waste of money.

Moto says:
6 weeks ago

Ashley:
You did a great job on the video and having your voice heard when against Honda, one of the giant corporations.

I am also a HCH II (2007 Civic Hybrid) owner, and ever since the first day I purchased my car my MPG can never go above 40MPG. I used to blame it on my little aggressive driving behavior (I do tend to accelerate) and my residential location in which you have to drive a few uphills (I know gas consumption is crazy driving uphills). Not until now did I realize that perhaps it is Honda who's to blame? My average is from 32-34MPG after two years of ownership.

One thing worth to notice is that, within few months after I acquired my HCH II, one night I went to pick up my friend from the airport, and on the way home, the car actually became not drivable. What happened was that the engine just revved when pressing the gas but didn't seem to accelerate; instead it was losing power. The car also had some jitter. In the end, I was forced to pull over the car on the highway shoulder, and turned off the engine completely. After waiting a few minutes, I restarted the engine and the problem went away.

That weekend I brought in my car to the nearest dealership for inspection but no problem was found. I felt like a ghost was possessing my car! However, ever since that night, I put around 50k miles more on my car up to today and this engine problem never occurs again.

Overall, the two year ownership of my HCH II has been OK. Besides the "haunting" story I mentioned above and my less-than-advertised-MPG, the only problem I really have with the car is the driver side roll-up window which seems to roll up off track when the car starts up cold (http://www.greenhybrid.com/discuss/f51/problems-drivers-side-window-goin...) and the window would bounce back and not close. Dealer couldn't find any problem (like always) with it and my work-around is to pound on my window to "realign" the rolling up during the roll-up.

I also believe that Honda never patiently listens to their customer's complaints and concerns, and the only way to catch their attention is to do your homework and present them with legal obligation. I used to own a 99 Accord Coupe and my transmission had this intermittent jitter that could not be diagnosed at the dealerships. Finally I waited for the car to have the transmission problem coming up more and more often and I drove to the dealership to demand the service manager to take the ride with me right away. The manager refused at first until I mentioned about the safety issue and all the possible scenarios if things do go wrong, etc. In the end, Honda replaced the entire transmission under my extended warranty. How long did it take me to fix the problem on my Accord? It took me 60k miles (3 years) of waiting. I encourage you to continue to pursue the justification, and you have m support if you are going for a class action lawsuit. Good luck!

Moto

Scott Crawford says:
6 weeks ago

We purchased a 2006 HCH new Oct. 2006. At the end of last month (Sept. 2009) the IMA battery light came on. Mileage dropped. Honda dealer replaced IMA battery. Before replacement we were getting 45-48 mpg. After new IMA battery it dropped to 40-41 mpg with erratic behavior. The car has 28600 miles on it. We live in Florida. I googled 2006 HCH IMA problems. Saw the writing on the wall, and traded it for a new Civic EXL a couple days ago. I figure we saved quite a bit of money by dumping it now rather than keeping it with the warranty. Sooner or later the warranty is gone and if not fixed, the same IMA problems will be there...money out of my pocket. Defeats the whole purpose of the hybrid concept.
As a side note, I went to 5 different Honda dealers in the Tampabay area and not one of them had a HCH and didn't know when or if they would get one. An interesting piece of data coupled with the HCH IMA problems.
One more thing....the dealer service guy told me in the last calendar year they ONLY had to replace 9 IMA batteries....one dealer. He made it sound like this was a good statistic. It was an optimistic comment from his point of view. Does Honda know something we don't know????
Scott

Alicia says:
5 weeks ago

Interesting comments. I live in Arkansas and own a 2005 HCH. Luckily, I have not had any problems, except the occasional lurches when decelerating. My dealership always tries to push the high dollar service on me. Reading your posts have made me worry about my future battery life. I don't have the money to replace it later, but I do love my car. My mpg has increased to 45, as long as I am not using the AC, but I wonder how long this will last. I also have heard that Honda has discontinued making the HCH, probably due to these problems. I assume the new Insight is taking its place. Guess I need to research other brands of hybrids before I actually need one. Thanks for the heads up.

Don G says:
5 weeks ago

Moto:

I've been having a similar issue with my drivers side window as well. I finally took it to the dealer yesterday. They said it's a know manufacturing defect, but the repair would be $500+. Thankfully I had the Honda Care extended warranty - I'm at 39k on a 2008 model. So the warranty will pay to replace the channel and regulator, but not the glass! They said they need to replace the glass because the one installed was too small for the correct channel. I am trying to get Honda regional to authorize it, but haven't had any luck as yet. I'll keep you posted if they decide to pay for the glass since that is their fault as well!

Besides that, haven't had any battery problems like the rest of you are talking about. Did have to replace all four tires at 30k and the MPG dropped about 10% with the new tires, but I'm back up to about 43 MPG which is just a couple MPG below what I was previously getting. THese Michelin tires are significantly better, though, than the Continental trash that was original equipment.

Thanks all.

Peter Torres says:
5 weeks ago

Umm... Lemon Law? I have a 2008 HCH and it hasn't had any of these problems. I get 500+miles per 10.2 gallons. I live in Washington State and had no problems when it was hot this past summer. This is scary! Thanks for the posts!

mel says:
4 weeks ago

I have a 2006 HCH and the IMA battery light came on a few days ago. I brought it to the dealership and of course it has to be replaced. Luckily I have the extended warranty which covers it. I am however worried that when my warranty is up in 3 years that I will be having to replace the IMA battery again. Before I purchased the car I was told that the battery should last 7 to 8 years. I dont think I would have bought the car had I known Id be replacing a battery that costs @ $3000 every 3 to 4 years. I live in south louisiana, so it does get hot and humid. I also have that same exact problem with my drivers side window. It does not happen all of the time though. Strange.

David says:
4 weeks ago

There has been a class action suit. Go to www.HCHsettlement.com. They'll give you $1000, but you have to buy another piece of crap from them. I have a 2006 HCH and am getting the runaround from American Honda. You're all lucky. My silver hunk of junk gets 31MPG. I should have kept my Hummer-- it got better mileage. Now, all I got was a hummer from Honda. Pass the word-- RUN FROM HONDA!

David says:
4 weeks ago

Wait! I loved my car for the first two years. I have an '06 HCH which got 45-48 MPG. All of a sudden, the mileage dropped to 37MPG and now I get 31MPG. The batteries are dying and if you bring in the car for a looksee or repair, they "fix" it by reprogramming the computer to lobotomize the hybrid system, without ever getting your knowing consent. The battery will take longer to die and the performance is God awful. To make the thing move, you have to floor it since all you really have is a 1.3 litre sewing machine. Don't EVER let them fix it. Let the battery die a natural, death. And then, they will replace it with one of the neutered systems. You'll never get above 37MPG. Do the research. HCH's new mileage ratings are 38-42MPG. Best bet-- sell the thing and buy a Prius. It hurts financially, but you won't be driving a car from a company that has butt [&#@%!] you.

David says:
4 weeks ago

I was told the same thing-- heat is bad. So now, when I park the car outside of the mall, I bring an air-conditioned tent and hire a technician to make sure the temp never gets above 75.

Clint says:
4 weeks ago

That's classic! Thank's for the blog, I've now decided against a honda hybrid. (was seriously considering an insight or civic).

Linda Morrison says:
4 weeks ago

Oh my gosh! Every time I mentioned the problems you mentioned above they dismissed it as a problem. As I read all of this I can definately identify with all of it! I am now furious with the lack of concern for my situation and would tell anyone who is looking to buy one not to!!!!

Linda Morrison says:
4 weeks ago

I HAPPENED ON THIS SITE AND WAS AMAZED! I THOUGHT IT WAS JUST ME!!! THIS IS DEFINATELY A PROBLEM THAT THEY REFUSE TO ACKNOWLEDGE!!!!!

CONSIDER YOURSELF WARNED! I WOULD NEVER BUY THIS CAR!

Rob Vanderburgh says:
4 weeks ago

Have 08 HCH problems with battery draining to 1 bar(out of eight) then vehicile acts like a 2 cylinder car and then it almost slingshots you to above the speedlimit. Its like driving a car with the e-brake on. Have repeatetly taken car to honda dealership they say no problems with the hybrid battery. Car has less than 30k on it but we live in west Texas were the heat is a factor. Lots of 100+ degree days. Picked it up from honda dealership were they did a software update, left dealership drained 2 bars in less than a mile. I am a 38 yr old father of 4 girls and I drive like it too, very reserved. I am very dissappointed with this hybrid considering i could have bought a regular civic and maybe added leather and a sunroof. Interested if anymore people in southwest have this problem too? Also I don't like the autostop feature, at a stoplight when autostop is on and ac on vents blow hotter air then if car is actually idleing, no way to turn off autostop so if you want cold air at the stoplight you have to put the car in park, very, very, very annoying. I am in process of finding a good class action lawsuit here in Texas.......SHAME ON HONDA

Bikerdude says:
3 weeks ago

Ditto- I also live in the Everwet state!
Just bought a used 07 HCH. Got 185,000 on an 89 civic before selling. I'll be happy to get
ten years out of this electronic marvel.

maddo54 says:
3 weeks ago

To All HCH Owners:
Thanks for the warnings. I have a 2006 HCH with 160,000 miles, and have done nothing to date but change the cars oil and tires. I still get 50mpg highway. Had hope to get at least another repair free 150000 miles out of the car. But after reading the posts you have convinced me to trade it in and not press my luck.

linda radmann says:
3 weeks ago

Regarding MOTO and the window problem. We also had this problem and the dealer did fix it. I have to admit that we have been loosing mileage as well on our 2007 HCH, We are now down to 40mpg and it is even less in the winter. I assumed this was due to warmup time. (WI weather) As of late there has started a new "noise" guess we'll see what that was. We also noticed that the original tires had to be replaced at 30,000 because the noise that they made was so loud we could hardly talk to each other in the car. I bought new tires from another company and have had no further problem in that area.
There is of course a lawsuit in process, but why by another Honda and not even be able to use the rebate on a hybrid?

irritated hybrid owner says:
3 weeks ago

I have a 2003 Honda Civic Hybrid and before I bought it the sales people and websites touted that the battery was tested to 150,000 miles. Well at 80,500 it went out. Luckily, with the class action lawsuit I received a new battery for free. However, I noticed it wasn't showing a full charge like my original battery did but the dealership said that once driven it will show a full battery. Well here I am 23,000 miles later and the battery has gone out again. Now, I live in VA so it doesn't get extremely cold or hot in fact it was just sitting at the airport parking lot for 4 days when I jumped in and had the IMA, Battery and Engine light come on. They now want $3600 to replace the battery that was only 23,000 miles old. Now that is outrageous. But to top it off, I don't think that will fix the problem, I think due to it not having a full charge the first time and it only lasting a short time both times I seriously thinking Honda is missing something else. I will sell after getting this resolved hopefully in my behalf and then move away from honda and buy another Toyota which I have been very happy with and it has over 100,000 miles with no major or even minor issues. Go Toyota, run from Honda Hybrids.

Greg Wetzel says:
3 weeks ago

Just started with the IMA light coming on my 2003 HCH. Dealer wants $500 to 'diagnose' the problem. If it needs a new IMA battery, another $1700 plus labor to install. Also had toi replace 4 catalytic converters at around $1000 each. My advice, don't buy an HCH.

Jim Harkless says:
2 weeks ago

I have a 2007 HCH I have never got the gas mileage Honda said I would get, I really have not had any other problems, I guess I'm lucky. I do know theirs a special tire that needs to be put on the HCH to get any mileage at all. and this would be city 38 to 40.
Jim

RunningWolf says:
1 week ago

Have a 2006 Honda Civic Hybrid, same issue. 32K miles. IMA came on about a month ago. Took it in to a repair shop. They read off a code for the battery but weren't sure what the issue was. Reset the IMA light. In the meantime, I start having the same issue with my driver's side window. Seems to get off track. Not a real problem, just need to take it up and down a few times before getting it to go all the way up. A week or two later, the light comes on again. Find out it's the main battery. Have it replaced as it's under warranty. Seems to be fine now. But, we'll see over the upcoming months.

Just surprised the battery seemed to die out so fast given I was told when I bought the car that it was rated to last 12 years.

belal nofel says:
1 week ago
Anonymous says:
1 week ago

are the brakes applied when you are turning the steering wheel? cause if it is this is a normal noise you are hearing. have you tried to apply the e-brake and turning the steering wheel to see if you still hear the noise?

Keith Garber says:
4 days ago

I've never achieved great mileage with this car, but averaged about 40 mpg for the first 40K. Since then, my mileage has dropped to about 36 mpg. Every morning my battery drops to 1 bar. I have the extended warranty, but have not reid to have the battery replaced yet. It seems likes I should let it die first.

Timothy Bilbrey says:
3 days ago

I have a 06 hch I bought just two months ago. The sellsman told me the car would get 40+ miles per gallon. It would get about 40 to 42 hwy when I got it but driving in the city would get me about 30 to 31. I took it in and the service shop reflashed my computer, which didn't fix it. I kept on telling them there was a problem but they just told me it was my "aggressive driving" and I needed to do a fuel comsumption test, which is where they take your car and drive it for about 70 miles and back with one of there mechanics. I didn't have a chance since I was moving but since I've bought it the mpgs have gone down to 30 to 32 and it makes an aweful grinding noise in the morning when I first get in it to go to work. Just yesterday my IMA light and check engine light came on, but today my IMA light went off but i still have a check engine light on. I will never buy another honda product this has been nothing but frustration.

Post a new comment

The content of this field is kept private and will not be shown publicly.
advertisement
HybridCars.com Store - Hybrid car accessories, parts, and cool stuff

Free Email Newsletter Sign-up

All the latest news in a free and engaging bundle. Totally free!

View archives