07 Honda Civic Hybrid Problems
Created November 1, 2006, at 12:10 am by notez2id
I just got an 07 HCH, the left rear of the car is 3/4" lower than the right side.
Dealer told me they have a 1" tolerance. Took it to another dealer and they told me it was normal. 3/4" is very noticeable. This difference can be seen when comparing the gap in the wheelwells on the left and right rear. They even suggested that since I had a full tank of gas (which is on the left rear of car) it may look lower. Well it only had 2 gallons left and it still was 3/4" lower on the left side.
Anyone else has this problem?
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5 years ago
Nope. First time I heard of this.
Tell you what... head over to www.greenhybrid.com and ask the question there too. I bet the many hundreds of HCH owners on that forum will be just as surprised as I am.
Cheers;
MSantos
3 years ago
MY CIVIC HYBRID WORE THE REAR TIRES OUT IN 18,000 MILES ALL ON THE INSIDE EDGE. DEALER SAID I NEEDED NEW TIRES BUT SAID THERE WAS NO PROBLEM WITH THE CAR. NOT AN ACCEPTABLE ANSWER. ANYONE ELSE WITH THE SAME PROBLEM?
3 years ago
A new TSB has been released that may help address your issues. Please contact another dealer or Corporate Honda and request that they look into the issue and repair the rear control arms. You may be able to request compensation for the premature tire wear.
DETAILS:
On January 22, 2008 the American Honda Motor Co, Inc. released a service bulletin (08-001), which applies to all 2006-2007 Honda Civics, except Si and Honda Accessory HFP Package. This includes all 2 and four door civics, not just hybrids. UPDATE: THIS ALSO APPLIES TO A NUMBER OF 2008s (determined by VIN).
The Problem:
Whether you have symptoms or not, if you have a 2006-2007 civic, your rear upper control arms were manufactured to incorrect specifications. You may notice uneven and/or rapid wear to your tires, a roaring noise from the rear, and/or a vibration at highway speeds.
What Needs to be Done:
Take your car to your local Honda dealer, preferably bringing a copy of the service bulletin. Tell your dealer about the symptoms that you are experiencing, if any, and tell them that you have not had your upper control arms updated.
Your dealer should replace your rear upper control arm kit (part #04523-SNA-A00), four 12X51 flange bolts (part # 90397-SNA-A00), and two 12X95 flange bolts (part #90396-SNA-000). If your tire wear is substantial, American Honda will pay part, if not all of the cost of a replacement set. (see service bulletin page one for more info) The dealer should also do a full alignment. This should all be done at no cost to you.
Good luck
MSantos
3 years ago
There is a TSB out for this issue, just had it done on our Civic (16,000 miles)
3 years ago
MSantos, thank you for your recommendation. The constant steering over correction even on straight and level highways was really getting to me. Nothing helped, even new tires, until your posting put me on the right track. I have two HCH IIs, both 2007. Never noticed the problem with in town driving, but on the highway it was terrible.
After the dealer replaced the upper control arms on both cars, the improvement is HUGE. Mileage is up 4-6 mpg. Dealer offered no hassles in getting this done, all I had to do was reference the service bulletin you mentioned.
THANK YOU. THANK YOU, VERY MUCH.
3 years ago
ARGH! Wish I knew this a year ago for the 2006.
3 years ago
just got the 2007 done. anyone with post replacement results and tips?
3 years ago
I hear constant roaring noise from the back of the car, and my 2007 hybrid has worse gas milage than my 2004 hybrid.
I will be so happy if these get better by fixing the control arm!
I complained about these things to the dealer for the last 6 months several times.
They said they don't hear any noise.
I am amazed by the all the bad service I read about on the internet from Honda dealers.
They should have some kind of incentive to check service bulletins.
I also have to wait for minutes on the phone to get through to the Honda dealership service center, and in the meantime they are feeding ads about CHEVY, lol.
3 years ago
MSantos, do you know if this bulletin is relevant for *Canadian* 06/07 Civic Hybrids?
I've not got any mail on this, but did get a letter on a previous recall, involving an update to the cars software for "winter driveability" and more protection for (or from) the main battery terminals.
3 years ago
Hi Mendel;
Yes it does, particularly on those cases where the symptoms are visible. Clearly keeping an eye on how your car progresses helps make your case as soon as you notice similar issues.
I do not see those issues on my HCH-2's.
Cheers;
MSantos
2 years ago
We need to file a class action lawsuit against Honda Motor company for this. Me and my brother bought 2007 HCH's brand new. Then he noticed a problem with the handling at highway speeds and called Honda to tow the car as he was afraid to drive it. Honda sent a knucklehead tow truck driver who did not lower the hand brake and towed the car with it ON. That wiped out my brothers rear brake shoes, drums bearings etc. Honda refused to take responsibility for their tow truck driver, saying he was a sub contractor. My brother finally filed a case in small claims and Honda paid half of the repair costs. They never mentioned anything about this TSB. What a rip off company. Next time I am going with Toyota. I've had goos experiences with them. Even Suzuki is better than this!
2 years ago
Well, I must say I was pleasantly surprised with Honda this time! I took my vehicle in to Mississauga Honda along with the TSB. After telling me that the TSB was American and not Canadian, the service advisor accepted my car as a Canadian TSB exists for the same problem. He called me later to inform me that the parts were on order and would be in within a few days. As for the Tires, I would pay half as Honda would be prorating them. They called me when the control arms came in and I took my car in again. I found out I would have to pay $270 plus tax for my share of the tire price. I wasn’t happy that the new tires would be Dunlop’s. He told me Honda would only pay for Dunlop’s as they had low rolling resistance and were a must for the Hybrid. I had no choice but didn’t like that as I have not read good things about the Dunlop original tires. Besides, that seemed to be a high price to pay for shitty tires. Anyway, I told him to go ahead and do it and I would claim a refund from Honda. I had already filed a complaint with BBB.
After leaving the car at the dealership I called Honda Canada later in the day and they listened to me and I was given a file number and told they would let me know of their decision within 48 hrs. Note that my car has 27000 kms and I have 3 months left to complte 3 years since I purchased it.
When I went to pick up my car, BOY was I surprised! No charge for anything and I had 4 new tires! Well, THANK YOU Honda. I have no more complaint. Merry Christmas and a Happy New Year to all.
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